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Mercedes-Benz Service

with Fletcher Jones Motorcars of Fremont


To meet your Essential Servicing needs, Fletcher Jones Motorcars of Fremont remains open while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are providing protection of the interior of your vehicles all with proper sanitation.

A representative is available to assist you by phone at (510) 279-2470, chat or text.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services during this time. Certain exclusions apply. Call us for details to review!

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Service Now, Pay Later

The flexibility to pay your service in monthly installments. With Affirm, we have loans starting at 0% APR with NO hidden or late fees while choosing the best payment plan that works for you. Prequalify in seconds with no hard credit checks.

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Complimentary Sanitization Service

At Fletcher Jones Motorcars of Fremont, the safety of you and the safety of your Mercedes-Benz is our top priority. Therefore, we would like to extend a complimentary sanitization service for your Mercedes-Benz, regardless of where you purchased or service your vehicle.

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Authorized Mercedes-Benz Service in Fremont

Luxury vehicles need regular maintenance to maintain their peak performance, and Mercedes-Benz vehicles are no different. However, to truly keep your vehicle up to snuff, you’ll need to find Mercedes-Benz certified service. At Fletcher Jones Motorcars of Fremont’s Mercedes-Benz service center, we’re prepared to handle your regular maintenance needs along with major Mercedes-Benz auto repairs. Learn more about our Mercedes-Benz service in the Bay Area, and make your way to our dealership near San Jose!

Mercedes-Benz Services & Repairs

You depend on your vehicle every day, which is why Fletcher Jones Motorcars of Fremont offers expert repair and maintenance service for your luxury sedan, SUV, or Sprinter Van. We employ highly-skilled technicians and use only genuine Mercedes-Benz parts in your Mercedes-Benz auto repairs and services. Plus, we do it all with competitive pricing which is only made better with our service specials. From services like a standard spark plug change to a large engine repair, we’re equipped for the Mercedes-Benz certified service you need. A few of our services include:

Fletcher Jones Service for Mercedes-Benz Owners

Our Fremont Mercedes-Benz dealership is your one-stop-shop for all your automotive needs! Why Fletcher Jones service? While your Mercedes-Benz is in for service, we offer Preferred Owner Guest Amenities, including the following:

  • No Contact Drop-Off
  • Pick Up & Delivery
  • Complimentary Courtesy Vehicle
  • Reimbursement for rideshare expense*
  • Complimentary Pick-Up and Delivery
*Up to $20 reimbursement for ride share expense. Valid only at Fletcher Jones Motorcars of Fremont. Please see advisor for more details.

Complimentary Pick-Up and Delivery

Fletcher Jones Motorcars of Fremont’s Complimentary Pick-Up and Delivery service take away the stress of getting in for regular Mercedes-Benz maintenance. Now, we can pick-up your vehicle, deliver a courtesy vehicle to your home or office, have your car serviced, and then bring it back in top condition. Enjoy this exclusive amenity by providing your contact and model information on our online form below. You can then choose a pick-up time, plus the services you’d like completed!

service guide

Service Guide

Be sure to consult your vehicle’s maintenance manual on a regular basis, as it’s your guide to superior performance. You’ll find invaluable operating advice, maintenance tips, and service checklists that keep your vehicle performing at its purest and most polished.

service guide


tire and wheel center

Tire & Wheel center

As an Authorized Mercedes-Benz service center, our top priority is your safety. Safe driving requires properly maintained Mercedes-Benz tires and a properly maintained vehicle, and, of course, paying attention to the road conditions and weather can help ensure safe travels.

tire & wheel


parts center

Parts Center

Quality doesn’t simply reside in how well a part functions at the get-go: it’s a function of how well it performs over time. Genuine Mercedes-Benz Parts endure because they’re engineered specifically for your car—they fit like no other parts can. Genuine Parts are made from the finest materials and are engineered to work with other components and systems in your vehicle.

parts center


Rescue Assist SM

When an accident occurs, there’s no time to spare. Rescue AssistSM is available in 23 languages and installs a QR code in two locations on your vehicle. When scanned by a first-responder, the code provides crucial information about your vehicle, such as airbag, impact zones, and fuel tank locations, in seconds. Here’s what else you should know about Rescue AssistSM:


  • To view a vehicle’s schematic, a smartphone or tablet with a camera and internet connection is needed.
  • The QR code for any given Mercedes-Benz vehicle can be found in two areas: on the inside of the fuel door and on the driver-side door post.
  • As of November 1, 2013, QR codes are fitted as standard for all Mercedes-Benz vehicles. Models from as early as 1990 can be retrofitted with their own QR codes.

Visit Fletcher Jones Motorcars of Fremont for Rescue AssistSM installation, and we’ll complete a multi-point inspection—free of charge.

To download a QR Reader:

Go to your device’s app store, and search for QR readers. Download the reader you prefer.

To scan the QR code within the Mercedes-Benz vehicles:

Open the QR reader app on your smartphone or tablet, and find one of the two QR code decals located on the vehicle. Hold your device in front of the decal, press the button to scan, or wait until the reader focuses and takes you to the vehicle’s schematic.

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Fletcher Jones Motorcars of Fremont 37.499935, -121.976792.