service center

Rescue Assist ^SM

When an accident occurs, there’s no time to spare. Rescue AssistSM is available in 23 languages and installs a QR code in two locations on your vehicle. When scanned by a first-responder, the code provides crucial information about your vehicle, such as airbag, impact zones, and fuel tank locations, in seconds. Here’s what else you should know about Recuse Assist^SM:

• To view a vehicle’s schematic, a smartphone or tablet with a camera and internet connection is needed.
• The QR code for any given Mercedes-Benz vehicle can be found in two areas: on the inside of the fuel door and on the driver-side door post.
• As of November 1, 2013, QR codes are fitted as standard for all Mercedes-Benz vehicles. Models from as early as 1990 can be retrofitted with their own QR codes.

Visit Fletcher Jones Motorcars of Fremont for Rescue Assist^SM installation, and we’ll complete a multi-point inspection—free of charge.

To download a QR Reader

Go to your device’s app store and search for QR readers. Download the reader you prefer.

To scan the QR code within the Mercedes-Benz vehicles

Open the QR reader app on your smartphone or tablet and find one of the two QR code decals located on the vehicle. Hold your device in front of the decal, press the button to scan, or wait until the reader focuses and takes you to the vehicle’s schematic.