During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask while at Fletcher Jones Motorcars of Fremont.
A representative is available to assist you by phone at (510) 279-2560, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Purchase 4 Tires and labor is complimentary ($225 value)
Put your Mercedes on the best tires for maximum performance!
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Motorcars of Fremont. Offer only valid on select OEM, OEA, OEC, OAC, and WIN replacement Bridgestone, Continental, Dunlop, Goodyear, Pirelli, and other select tire brands. Excludes previous purchases. Only eligible on Mercedes-Benz vehicles. No cash value. Void where prohibited by law. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Purchase 4 Tires and labor is complimentary ($225 value)
Put your Mercedes on the best tires for maximum performance!
Save $50 on your Wheel Alignment Service
Correct alignment is critical to safely controlling your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Motorcars of Fremont. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include Sprinter, Distronic & Airmatic equipped models, SLS, & SLDR. Limit one offer per person. Does not include applicable taxes, shop supplies, and hazardous waste fees. Other restrictions may apply. Void where prohibited. See Dealer for details.
Save $50 on your Wheel Alignment Service
Correct alignment is critical to safely controlling your Mercedes-Benz.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Fletcher Jones Motorcars of Fremont. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Fletcher Jones Motorcars of Fremont near Hayward, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
One visit to our Fremont service center and the Fletcher Jones service difference becomes clear. Conveniently located in the heart of Alameda County! You can take advantage of express checkout, so you can be back on the roads of Fremont faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Indoor Guest Lounge
Express Checkout – Review and pay your bill on your phone prior to pick-up
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
It’s always a pleasure working with Ron Reyes. He is very professional and makes sure all our concerns are addressed. We will be returning to fletcher Jones for our future services.
I always satisfy from this dealership for my car service special my service advisor Mr. Joe, who always smiles and he is very kind and helper, I appreciate him.
Kenneth has been a go to person, he understands customer needs and able to help me at short notice for Issues. He provided a timely updates and takes care of all issues and concerns
Very fast and excellent service. Ron Reyes made it so easy. I was very satisfied always with his promptness and excellent service. Great kudos to the service teams
Jie is wonderful service manager! Great! Great! I like the service of the dealer.
I mourn my family members purchased the Mercedes, it is wonderful car!
This is my wife's first car and our 1st Mercedes. Marvin helped us with this and made the process very smooth. He was patient with us and found us the perfect car which we were looking for. I felt he understood us and understood what we would like which helped in delivering the car we love. Will surely recommend him to my friends and family and when we consider getting another car.
Staff here are super professional and nice. Always ready to help.
Mr Talampas assisted me buying my first car at the age of nineteen and I couldn’t be more satisfied with his excellent customer service and salesman skills! I couldn’t have asked for a better salesman! 10/10!! Thank you!!!
Marvin has done a great job. He always engaged and make sure he gave me the best possible deal.I had a very friendly and excellent experience throughout.
Great experience as always. Specially I would like to appreciate and thanks to Sean Rivera for his support and great service. Happy new year and thank you for the great service
Excellent dealership. I did not feel pushed to buy a car, unlike other dealerships.
Outstanding never have to worry about anything everything is taken care of and the process is in and out, I am very satisfied with everything
Tito was very nice and patient with us. He walked us through everything very thoroughly. He was always happy and always had a positive attitude. We really enjoyed this experience.
I had a phenomenal experience at Fletcher Jones Mercedes Benz. Micheal Karimi and Ricky Tan was the person we dealt with. What a great person and dealership.
He made us amazing deal to have flagship car Thank you
Joe was very knowledgeable, courteous and professional which made my experience easy. Joe gave me updates throughout the service process of my sprinter van. Thanks Joe
I made the switch from Steven’s Creek to Fletcher Jones and I couldn’t be happier. The staff is friendly, knowledgeable and don’t recommend services that aren’t needed.
Very nice experience of fixing my GLA 250 there. I got help from Joe. He was very professional and had very good communication with me.
Service department and sales department are Very nice and excellent service. I like it and appreciate
I will buy the second car that will be Benz too.
I had a phenomenal experience at Fletcher Jones Mercedes Benz. Marvin Ledesma was the person we dealt with. What a great person and dealership. Thank you
The service I was provided with was exceptional. Ron was professional and he was able to get me the right service for my 300C class. I will be back again and again.
Professional, courteous encounters with all - service and loaner specialists.
My 2016 GLA250 is very well taken care of.
Stay safe, healthy.
Best regards,
Nick Sebastian
I had a wonderful experience with Jamie Rosales. I cant say enough good things about him.He is definitely an asset to your company.
During a Pandemic and everyone is cautious the staff and my service advisor, gave exceptional service.
Had great service at Fletcher Jones. They thoroughly inspected my car and informed me of other issues my car was having. Definitely appreciate their professionalism and getting my car back by the time I got off of work.
Excellent service and good price for the service. Thank you Joe at Fremont Mercedes!
The only time Ive experienced a hassle free buying experience. This exceeded all my expectations. Polite and friendly. I highly recommend shopping at Fletcher Jones Mercedes Benz. They made me feel safe in this crazy COVID time, everyone wore mask.
I got connected with Matin and Marvin at this Mercedes Benz location. Marvin was a great salesman not only did he help me get into the car of my dreams but he also walked me through the process step by step. He made the whole process worry and stress free. He was straightforward and realistic when it came down to close the deal. We were able to work together to make sure I purchased the vehicle I wanted at a good price.
Additionally I want to say thank you to Matin who is patient and really cares for customers, he ...
First time customer to Fletcher in Fremont to services my Mercedes Benz. After using another local dealer for service I decided to give Fletcher Jones a try. I was extremely pleased from the time I drove into the dealership until I got my car back. My service adviser Ron Reyes was on point and answered all my questions and made sure that I had everything that I needed. You can tell right away that Ron genuinely cares for customers and puts them first to make sure they have an exceptional experience at the dealership. Fletcher Jones was very efficient and ...
Very courteous, ready as promised, repairs done on time and good value.
Easy, clean, fast and simple especially under Cov-19, its good.
Outstanding customer and auto services!!! Won't go anywhere else!!!
Charlotte found a car that met my requirements and I had it in a couple weeks. Another dealership could not do that. Everything worked well in the sales process and as planned. Very efficient.
We always have exceptional service at Fletcher Jones Mercedes.
Excellent service Mr Joe Service manager is professional and very courteous.
Joe is your guy if you want to get things done right. It will take persistence but will work out in the end. Car drives like new. The wash was not as good with windshield, tire and interior stains.
I leased a Mercedes from Fletcher Jones in Fremont...Could not be happier with the smooth process from beginning to end.
I was looking for a larger SUV than my ML/GLE for ski trips and found one that met my needs at the Fremont MBenz dealership on line so I emailed to set up an appointment.
We really enjoy our sales experience with Gabriel.
It's hard to know where to go for service, are we supposed to go in the garage and hope tobbe noticed? Thenppicking up my car, where's the sign that says "pick up" or "cashier", I went into the lobby looking lost. Little did I know that I should go to the same office as the loaner area... Very confusing.
The staff and general manager were very professional and pleasant. The experience was very exceptional. Will recommend my family and friends to the dealership anytime
Great service. Very convenient and exceptional during the current pandemic. Very professional and great customer service.
As usual, taking my car in for a maintenance or anything else that requires service, was an ease for customers. Especially very busy ones, such as myself.
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
Regular rotation of your vehicle’s tires help prevent uneven wear, improper handling, reduced fuel efficiency and shortened tire life.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
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5760 Cushing Parkway • Fremont, CA 94538
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 7am-6pm
Open Today! Parts: 8am-5pm
