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Sales: Call sales Phone Number(510) 623-1111 Service: Call service Phone Number(510) 279-2560
Open Today! Sales: 9am-8pmService: 7am-6pm

Mercedes-Benz Service for Santa Clara Drivers

 

To meet your Essential Servicing needs, Fletcher Jones Motorcars of Fremont remains open for Santa Clara drivers while practicing social distancing and sanitation for the health and safety of our team along with yours. During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.

Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.

For the safety of our Guests as well as our Team Members who are serving you, we ask that you kindly wear a face mask if you are not fully vaccinated as per the CDC guidelines.

A representative is available to assist you by phone at 510-279-2560, chat or text.

You Choose How To Service With Us

Pick-Up & Delivery Service

We will be providing Complimentary Pick-Up and Delivery service for qualifying maintenance and repair services Monday-Thursday. Certain exclusions apply. Call us for more details.

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No Contact Service Drop-Off

Contactless service is an option for you! Simply schedule your appointment and drop off your keys in our secure drop-box. Your Service Advisor will check your vehicle in and contact you regarding the status of your service.

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Online Payment Options

You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.

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Benefits of Choosing Fletcher Jones Service

One visit to our Fremont service center and the Fletcher Jones service difference becomes clear. You can take advantage of express checkout, so you can be back on the roads of Santa Clara faster, as well as enjoy a bevy of benefits like:

Complimentary Mercedes-Benz Loaner Vehicle

Saturday Service Hours

Guest Lounge

Online Payment Options

Complimentary Car Wash w/ Every Service

After Hours Vehicle Service Drop Off

Complimentary Hi-Speed WiFi

Communicate via text, email or phone w/ your service advisor

 

Our goal is 100% guest satisfaction for all our Mercedes-Benz services and Mercedes-Benz auto repairs. Contact us to learn more about the Fletcher Jones service benefits or to schedule your next Mercedes-Benz service appointment!

 

 

 

Why Service your Mercedes-Benz at Fletcher Jones Motorcars of Fremont?

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DealerRater Sep 15, 2021

Joe Defreitas was great. I appreciate his help. I have been going to him since 2015.

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Cars Sep 3, 2021

The people are professional and friendly, and the purchase procedure is smooth and comfortable. Thanks.

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Cars Aug 12, 2021

The dealer was exceptional in buying this car.

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DealerRater Aug 12, 2021

Service is always top-notch. Ron Reyes is the best! Everyone I come in contact with is always friendly and are always able to accommodate my schedule.

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Cars Aug 11, 2021

Ron Reyes is a very good customer services. I am very happy with the services.

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Cars Aug 11, 2021

Im always satisfied with services of my car. My advisor Joe Defreitas is very helpful and trustworthy. He always gives me good advices.

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Cars Aug 11, 2021

This dealership always goes the extra mile to satisfy my needs.

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DealerRater Aug 10, 2021

Very friendly and prompt. The use of car went fast and service was excellent. the correction of the issue was completed with no problem. I was extremely happy with the service.

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Cars Aug 9, 2021

Sales person was very knowledgeable of the car we purchased and a pleasure to work with.

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DealerRater Aug 8, 2021

Tito and Obaid were amazing! Super nice and helpful! I am so happy with my brand new car! Thank you so much to you both for your help!

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Cars Aug 3, 2021

Vaan went out of his way to help our family find a car, Amin was great to work with as well and was flexible and truly wanted to earn our business. Very happy with our experience.

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DealerRater Aug 1, 2021

I feel like the dealership doesn’t care about me two times my car was hit while it was at the dealership and nothing is being done!! Joe De Freitas is my service rep and he is GREAT very caring!!!!

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DealerRater Jul 31, 2021

Marvin Ledesma was absolutely the BEST salesman we could have asked for! We purchased our car long distance without seeing it and Marvin was so supportive, kind, patient with us every step of the way, always available and attentive to our concerns! I give him 10 srars!!

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Cars Jul 31, 2021

Very quick check in and check out process. Very quick shuttle ride to and from home. Excellent service Rep and team. I have been coming here for over 15 years. I have always had a very good experience. Thanks!

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DealerRater Jul 31, 2021

I cant’t say enough about the way the dealership is run, first class from top to bottom and all the employees are courteous and very professional, I loved dealing with Marvin as he’s very knowledgeable about the product but also passionate about cars…. Great enthusiasm

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Cars Jul 26, 2021

Great experience and highly recommend Fletcher Jones Motorcars of Fremont

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Cars Jul 25, 2021

My Service advise is awesome ( Ron Reys) My mechanic did a excellent job on my car. I think I had service B. It was ready the same day and I did not need a loaner car.

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DealerRater Jul 25, 2021

I usually don’t write reviews but the service I received from Rob at MB Fletcher Jones is exceptional, specially from Rob, who make this happen. He went above and beyond in providing all support needed during my visit. I certainly recommend Rob with work with and MB of Fletcher Jones to be your premier destination for all your MBZ aspirations.

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DealerRater Jul 21, 2021

Marvin was very friendly and easy to work with. Worked hard to make the deal work for me. And has done a good job following up after the sale to make sure everything is going smoothly.

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DealerRater Jul 21, 2021

This experience was the best I have had when purchasing a new car. I feel the team went out of there way to make it happen and us walk away very happy with our purchase.Very friendly staff and professional. I would recommend to family and friends.

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Fletcher Jones Motorcars of Fremont 37.499935, -121.976792.