Meet Our Service Team

Our Mercedes-Benz Service team at Mercedes-Benz of Fremont is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (510) 279-2470 today and we will be happy to assist you.

Management

  • Kimo Sanchez

    Kimo Sanchez

    Service Director
    Bilingual in Hawaiian

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    Kimo Sanchez

    Kimo Sanchez

    Service Director
    Bilingual in Hawaiian

    Hometown: Pleasanton, CA

    Interests/Hobbies: Skiing & cycling 

    About Me: I have been in the automotive industry for 40 years and 28 of those years have happened right here at Fletcher Jones Motorcars of Fremont. Over the years, I have discovered that my favorite part of my position is being the liaison between Mercedes-Benz and our guests. 

    Favorite Restaurant: Barone’s Restaurant in Pleasanton, CA 

    Service Tip: Check your tire pressure every six months to maximize wear. We will do it for you at no charge!

    Favorite Mercedes-Benz: Mercedes-Benz AMG®® S 65

  • Mohammed Firoz

    Mohammed Firoz

    Assistant Service Manager
    Quadrilingual in Hindi, Urdu & Punjabi

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    Mohammed Firoz

    Mohammed Firoz

    Assistant Service Manager
    Quadrilingual in Hindi, Urdu & Punjabi

    Hometown: Union City, CA 

    Interests/Hobbies: Cars and watching the Golden State Warriors or San Francisco 49ers play

    About Me: My first position in the automotive industry was 22 years ago as a Service Advisor. Four years later, I made the move to Fletcher Jones Motorcars of Fremont and here we are 18 years later! One of the best parts about my position is working with the cutting edge technology Mercedes-Benz comes equipped with. I emigrated from Fiji in 1988 and I speak Hindi and English.

    Favorite Restaurant: Shalimar Restaurant in Fremont, CA

    Service Tip: Have you car inspected annually, regardless of miles

    Favorite Mercedes-Benz: Mercedes-Benz AMG®® E 63

Service Advisors

  • Gustavo Costas

    Gustavo Costas

    Service Advisor
    Bilingual in Spanish

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    Gustavo Costas

    Gustavo Costas

    Service Advisor
    Bilingual in Spanish

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Joe Defreitas

    Joe Defreitas

    Service Advisor
    Trilingual in Portuguese & Spanish

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    Joe Defreitas

    Joe Defreitas

    Service Advisor
    Trilingual in Portuguese & Spanish

    Hometown: San Jose, CA

    Interests/Hobbies: Watching the Golden State Warriors & San Francisco 49ers play

    About Me: For the past 15 of my 22 years in the automotive industry, I have been serving our guests here at Fletcher Jones Motorcars of Fremont. Throughout the years, I have established relationships with many of our guests and have greatly enjoyed being able to work with them for such a long time. To switch gears, here is a fun fact about myself: I was born in Portugal and came to the U.S. in 1992. I speak Spanish, Portuguese and English.  

    Favorite Restaurant: Massimo’s in Fremont, CA

    Service Tip: I recommend purchasing pre-paid maintenance as you will save. Ask me for details. 

    Favorite Mercedes-Benz: Mercedes-Benz AMG®® E 63

  • Jose Vazquez

    Jose Vazquez

    Service Advisor
     

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    Jose Vazquez

    Jose Vazquez

    Service Advisor
     

    I look forward to assisting you with all your Mercedes-Benz needs.

  • Sean Rivera

    Sean Rivera

    Service Advisor

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    Sean Rivera

    Sean Rivera

    Service Advisor

    Hometown: San Jose, CA

    Interests/Hobbies: Spending time with my family

    About Me: I have 12 years of experience in the automotive industry. I have been a Fletcher Jones Motorcars of Fremont team member for one year and my colleagues are great to work with! I am married with two children. 

    Favorite Restaurant: HAP’S Original Steak & Seafood in Pleasanton, CA

    Service Tip: Bring in your Mercedes-Benz for a visual complimentary inspection prior to the warranty expiring. We do it at no charge!

    Favorite Mercedes-Benz: Mercedes-Benz AMG®® C 63 Black Series

  • Steven Quinn

    Steven Quinn

    Service Advisor

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    Steven Quinn

    Steven Quinn

    Service Advisor

    Hometown: San Jose, CA

    About Me: I have 4 years of experience in the automotive industry, and the best part of my position at Fletcher Jones Motorcars of Fremont is the work environment.

    Interests/Hobbies: Cars and golf

  • Timothy Luong

    Timothy Luong

    Service Advisor
    Bilingual in Cantonese

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    Timothy Luong

    Timothy Luong

    Service Advisor
    Bilingual in Cantonese

    Hometown: Oakland, CA

    About Me: I have 20 years of experience in the automotive industry. I look forward to continuing my career as a Fletcher Jones Motorcars of Fremont Team Member.

    Interests/Hobbies: Foodie