Meet Charlotte Riles, Internet Sales Manager for Fletcher Jones Motorcars of Fremont
In the next installment of our Employee Spotlight Series, we are highlighting Charlotte Riles, our Internet Sales Manager and Team Member for 12 years. Read about her journey below.
A Passion For Guest Services
Charlotte’s interest in the automotive industry was sparked by her drive for guest services. She shares, “I enjoy guest interactions and helping others.” At Fletcher Jones Motorcars of Fremont, the guest experience is at the forefront of what we do and that is why she has been a Team Member for 12 years. She began her journey with us as a Business Development Center Representative before moving into managerial roles (and flourishing).
Why Fletcher Jones?
She shares, “When I started my career, I was completely oblivious to the industry; however, I quickly fell in love with the culture Fletcher Jones Motorcars of Fremont has built. We are family oriented, have good morale and upper management takes care of us.”
A List of Favorites
- Favorite Mercedes-Benz: For this month, it’s the Mercedes-Benz G-Class SUV.
- Favorite Memory: When Fletcher Jones Motorcars of Fremont does community outreach, because “helping your community is important and I like being part of a team that makes it a priority.”
- Favorite Lunch Spot near the Dealer: Market Broiler
A Tip for Our Guests
Charlotte says, “Focus on what is important to you and drown out the noise. At the end of the day, it is what matters to you when it comes to finding your dream Mercedes-Benz.”
Outside of Work
When Charlotte is not busy assisting guests, she loves golfing and spending time with family & friends. She shares, “I love having friends and family over for brunch or dinner!”
A Thank You
“I would like to thank upper management for their support. They have offered me access to all the resources and tools to help move my career forward.”
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