Fletcher Jones Motorcars

Mercedes-Benz lives and breathers luxury sports cars. Do you know they won the first auto race and paced Formula One? This not only gives them certain bragging rights. It also means that to surpass their own benchmarks they have to deliver the seemingly impossible. But, 'impossible' is not a word that exists in the Mercedes-Benz vernacular. And, it's with this tenacious mindset the beloved German automaker set upon redesigning the SLK55.

The 2012 Mercedes-Benz…

According to a recent study published by independent firm Pied Piper, Mercedes-Benz offers the best customer experience among all dealerships in the United States. This isn't the first time Mercedes-Benz has been publicly acknowledged for their premier service, either. The luxury brand's service has, in fact, championed over all other automakers' in the U.S., in 2009, 2010, and again, in 2011.

Among the many secrets to Mercedes-Benz upper-crust service emphasized by Fran…

After watching smart writher in the hands of Penske Group, Mercedes-Benz USA reclaimed the brand's distribution rights, and sales and marketing responsibilities, on July 1. Already, the European automaker developed a fresh smart team to revitalize the brand.

To lead the apt smart team (positioned under new subsidiary Daimler Vehicle Innovations USA LLC), Mercedes-Benz USA has appointed Tracey Matura ranked "100 Leading Women in North American Auto Industry" by Automotive News, last year. As…